Refunds & Returns
DAMAGE AND DEFECTIVE PRODUCTS
If you receive a damaged or defective product, please contact our after-sale service by sending email to firstname.lastname@example.org. We will have a communication with you to solve out the problem.
Returns must be requested within 30 days of receipt of your order. You must have the original packaging and the product must be in 100% resalable condition. If the original packaging has been destroyed or thrown away, you are responsible for acquiring a new shipping box. Once we received the return shipment, we will inspect the returned product and process your refund. Please allow 7 to 10 business days after we receive the product for a refund to be issued.